Review status and scope
Last updated 22 July 2026. These terms reflect the current Casa Nirvana website, resident and guard applications, facility-management tools and related services. They remain a working draft until legal review confirms the contracting entity, eligibility rules, governing law, commercial terms, refunds, liability, dispute resolution and required consumer protections.
Acceptance and authority
By accessing Casa Nirvana, you confirm that you are authorized to use the relevant website or service and agree to follow these terms and applicable community policies. If you act for an organization or community, you must have authority to bind or administer that entity within the scope assigned to you.
Accounts and role-based access
You must provide accurate account information, protect your credentials and promptly report suspected unauthorized access. Features and records are limited by authenticated role, community membership, enabled modules and administrative configuration. You must not attempt to access another user's account, another community's data or functions outside your assigned permissions.
Community administration
Communities and authorized administrators are responsible for member authorization, unit and role assignments, operational policies, configured services and instructions given to residents and security teams. Administrators must remove or update access when a person's authority changes.
Visitor, security and operational records
Users must submit accurate visitor, access, request, incident, amenity and other operational information and use it only for legitimate community purposes. Casa Nirvana supports record capture and status workflows but does not replace a community's emergency procedures, physical security judgment or legal responsibilities.
Acceptable use
You must not use Casa Nirvana unlawfully; impersonate another person; submit malicious, deceptive or infringing material; harass others; interfere with service operation; bypass access controls; probe for vulnerabilities without written authorization; automate abusive traffic; or use platform information for an unrelated purpose.
Marketplace activity
Marketplace listings, availability, pricing, fulfilment, returns and seller obligations are determined by the relevant configured marketplace participant and community policy. Buyers and sellers are responsible for reviewing listing details and resolving product-specific issues through the available support path.
Payments and third-party services
Payment, digital-service and partner functionality may be supplied by configured third-party providers under additional terms. Casa Nirvana records the status returned by those providers. A checkout initiation or successful payment status does not by itself confirm delivery, fulfilment or resolution of a separate provider or seller obligation.
Fees and commercial terms
Subscription fees, onboarding, enabled modules, support scope, billing timing, taxes, renewal, cancellation and refund terms are set out in the applicable order form or service agreement. No public pricing-page label overrides an executed commercial agreement.
User content and permissions
You retain responsibility for information and files you submit. You grant Casa Nirvana the limited permission needed to host, process, transmit and display that content to operate the service for authorized users. You must have the necessary rights and lawful basis to submit personal data or third-party content.
Service availability and changes
Casa Nirvana may perform maintenance, correct defects, update features, apply security controls or change provider-backed functionality. We will use reasonable operational measures but do not promise uninterrupted availability or that every module, payment method or digital-service category will be available for every community.
Suspension and termination
Access may be restricted or suspended to address security risk, suspected misuse, legal requirements, non-payment, expired authorization or material breach. Final notice, cure, account closure, data export and termination provisions must be confirmed in the applicable service agreement and approved launch terms.
Disclaimers, liability and disputes
The final warranty disclaimers, liability allocation, indemnity provisions, governing law, venue and dispute process require legal approval and are intentionally not stated in this implementation draft. Nothing in the final terms should exclude rights or remedies that cannot lawfully be excluded.
Privacy
Personal data is handled as described in the Casa Nirvana Privacy Policy and applicable community instructions. Users and administrators must follow applicable privacy and data-protection requirements when entering, viewing, exporting or sharing platform records.
Changes and contact
Material changes will be posted with a revised date and, where appropriate, communicated through the service. Questions about these terms can be sent to legal@casanirvana.app. Product and support enquiries can be sent to hello@casanirvana.app.